Privacy Policy

At OnePlaceBD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and what rights you have regarding your data when you use our website.

1. Information We Collect

When you place an order, create an account, or use our website, we may collect the following information:

Full name
Mobile number
Email address
Delivery address
Payment-related information, if applicable
Browsing information such as cookies, IP address, browser type, and device information

2. Purpose of Collecting Information

We may use your information for the following purposes:

To process and deliver your orders
To contact you regarding your order or account
To improve our website, products, and services
To provide customer support
To send offers, discounts, and promotional updates, only if you agree to receive them
To prevent fraud and ensure website security

3. Data Security

We take necessary technical and administrative measures to protect your personal information. We may use secure servers, SSL encryption, and role-based access control to keep your data safe. However, no method of online data transmission is completely secure. Although we do our best to protect your information, we cannot guarantee 100% security of data transmitted through the internet.

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand:

Which products you view
Your preferences
Your previous visits
Your shopping and browsing behavior

You can disable cookies from your browser settings. However, some features of our website may not work properly if cookies are turned off.

5. Sharing Information with Third Parties

We do not sell your personal information to any third party. However, we may share necessary information with trusted service providers in certain cases, such as:

Payment gateways, such as bKash, Nagad, or other payment services
Courier or delivery service providers
Website hosting or technical service providers
Legal authorities, if required by law

These third parties are only allowed to use your information for the purpose of providing their services.

6. User Rights

You have the right to control your personal information. You may request to:

View your personal information
Correct or update your information
Delete your account
Stop receiving promotional emails or messages
Request information about how your data is being used

For any such request, you can contact us through our official contact information.

7. Promotional Communication

With your consent, OnePlaceBD may send you promotional messages, special offers, discounts, or updates about new products and services. You can unsubscribe from promotional communication at any time.

8. Changes to This Privacy Policy

OnePlaceBD may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage users to review this page regularly to stay informed about how we protect their information.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

OnePlaceBD
Email: support@oneplacebd.com
Phone: +88001974-342963
Website: www.oneplacebd.com